EScout

Refund Policy

Last updated: September 3, 2026

Short version: EScout Premium is $5/month, billed automatically. You can cancel anytime to stop future billing, but charges already made are non-refundable.

1. Subscription Billing

EScout Premium is a recurring monthly subscription at $5/month, billed automatically to your payment method on file each month until you cancel. Payments are processed by Stripe.

2. No Refunds

Charges for EScout Premium are non-refundable, including partial-month periods. When you cancel, you are not billed again — but the amount already charged for the current billing period is not refunded, and you retain Premium access through the end of that period.

3. How to Cancel

Open EScout and go to the pricing/membership screen.
Select Manage Billing.
In the Stripe billing portal that opens, cancel your subscription.

Cancellation takes effect at the end of your current billing period — there's no need to cancel early to "save" a refund, since none is issued either way.

4. Billing Errors

If you believe you were charged in error — for example, a duplicate charge, a charge after you had already canceled, or an incorrect amount — contact us and we will investigate and correct any genuine billing mistake.

5. Contact

For billing questions, reach us at [email protected] or (662) 372-5069.